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Tourtalk Hearing Support Systems

Tourtalk hearing systems can be used to provide hearing assistance in any environment, from a lecture to a city tour.

Tourtalk TT 100 hearing support system example

A system comprises of a transmitter and an audio source. Each portable Tourtalk transmitter is supplied with a (hands-free) lapel microphone, as standard.

A personal Tourtalk wireless audio receiver is issued to the individual to enable them to hear. A range of accessories are available including earphones, headphones or an inductive neck loop, to work in conjunction with a hearing aid. The system allows the user to focus on the sound source and reduce the background noise.

How it works

Example 1

The problem

A person who is hard of hearing wants to attend a lecture at a village hall with poor acoustics. The lecturer needs to be able to walk around the front of the hall during her presentation and remain hands-free so she can describe her topic in more detail. She will also need to answer any questions from the audience, and show a video which has a commentary, during her presentation.

The person who is hard of hearing knows that they will struggle to hear the lecture, as the hall doesn’t have an induction loop system fitted.

The solution

The presenter wears a lapel microphone connected to a Tourtalk transmitter. This gives her the freedom to move throughout the hall. When she wants to play the video she simply mutes the microphone and connects the (supplied) aux lead, either to the laptop headphone output or the hall’s sound system.

The person who is hard of hearing wears a discreet receiver with either an inductive neck loop (to work in conjunction with their hearing aid on the ‘T’ program) or earphone/headphones. They can then listen to a direct audio feed from the lecturer by simply ensuring they are on the same channel. The user can then adjust their personal volume to a comfortable level and hear in crystal clear audio without background noise. As the system is completely wireless, the user can sit anywhere they like and it can be set-up (and packed away) within seconds.

If there are any questions from the floor during the lecture, it is essential that the hard of hearing person can hear them, as well as the lecturer’s answers. The lecturer can either repeat the questions before answering them, un-plug her lapel microphone (which switches an internal microphone on within the transmitter) and then pass the transmitter to the person asking the question; or if using the Tourtalk TT 100 system, pass a second transmitter (set to the same channel as the lecturer) to the person wishing to ask the question. This person can then speak into the integrated microphone on the top of the transmitter, before passing the transmitter back to the presenter. This ensures the hard of hearing person can hear exactly what is said.

Example 2

The problem

A theatre company is staging an outdoor play in a castle grounds. A temporary sound system will be set-up to provide amplification to the audience. To enable the events company to comply with the Equality Act, they are required to provide a system to assist people who are hard of hearing.

A conventional induction loop would be expensive to set-up, could only cover a specific area and could cause Health and Safety issues, because a wire would have to be run around the perimeter, posing as a potential trip hazard. An infrared hearing loop system could not be used, as it is an outdoor event.

The solution

A Tourtalk wireless system can be used without any of the above issues. The transmitter can be fed directly from the sound system’s mixing desk and (if a Tourtalk TT 40 system), cover up to 200m.

The audience members who are hard of hearing can be issued with a receiver and inductive neck loop (or headphones) before the event. During the show, they can sit anywhere within range of the transmitter, and adjust their own personal volume by simply scrolling the volume wheel up or down.

As Tourtalk systems can accommodate multiple channels simultaneously, other transmitters can be used to provide audio description (for partially sighted or blind people), or simultaneous interpretation for foreign tourists. There is no limit to the number of receivers that can be used on a system.

A wide range of accessories are available for the Tourtalk systems including microphones, headphones, storage cases, and portable or rack mountable chargers.

Tourtalk TT 100 hearing support system

Systems can be supplied as a package or configured to suit each application.

A range of hearing support system packages are available.

To see the equipment in more detail please click here Tourtalk Systems