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Tourtalk FAQ

What is a Tourtalk system?

Tourtalk is a portable wireless communication system used to transmit live audio between people. The presenter speaks into a microphone transmitter and the audience use lightweight receivers to hear the message.

When are Tourtalk systems used?

Tourtalk systems are used when it is difficult to hear a presenter due to noisy surroundings or over distance. It helps keep the audience informed and reduces strain on the presenter’s voice.

Typical examples of use are-

Guided tours in either noisy, or noise sensitive environments e.g. art galleries, museums, near wildlife.

Language interpretation for tours with foreign guests or for international meetings.

Audio description to assist partially sighted or blind people during performing arts or at sporting events.

Hearing support for people who are hard of hearing.

Command training for businesses or sports.

Silent conferences for presentations in exhibition spaces.

....and many more applications.

What are the main differences between the Tourtalk TT 40, TT 100 and TT 200 systems?

Tourtalk TT 40 is a one-way system that enables one presenter to communicate to an audience. The system has forty channels with a transmission range of up to 120m.

Tourtalk TT 100 is also a one-way system but this system enables up to two presenters to communicate to an audience. This digital system has one-hundred channels with a transmission range of up to 30m. The TT 100 system also has additional features such as wireless channel sync between a transmitter and receivers.

Tourtalk TT 200 can operate as a one-way or two-way system enabling the presenter and audience to talk to each other. This digital system has forty-two channels with a transmission range of up to 150m. The TT 200 system also has additional features such as roll call, gathering, out-of-range alarm and wireless channel sync between a transmitter and receivers.

There is no limit to the number of receivers used with a Tourtalk system. Please note. The TT 40, TT 100 and TT 200 systems are not interchangeable.

How easy are Tourtalk systems to use?

The system can be used without any prior experience of the equipment and each system is supplied with a user guide. The system can be set-up within minutes of arriving at a venue.

How many systems can be used together?

The Tourtalk TT 40 system will support up to 12 channels operating simultaneously within the same environment.

The Tourtalk TT 100 system will support up to 20 channels operating simultaneously within the same environment.

The Tourtalk TT 200 system will support up to 15 channels operating simultaneously within the same environment.

The number of channels that can be operated simultaneously will depend on local conditions.

What does one-way and two-way mean?

The Tourtalk TT 40 and TT 100 systems only allow one-way communication. i.e. the presenter speaks into a microphone transmitter and the audience listen to the message via receivers with headphones.

The Tourtalk TT 200 system can also allow two-way communication. i.e. the presenter speaks into a headset transmitter and the audience listen to the message via receivers with headphones/headsets. The audience can talk back to the tour guide and group, when permitted, enabling everybody to fully participate.

What is a headset?

A headset is a one-piece device that incorporates a microphone and earphone/headphone, enabling the user to speak to and listen to the group.

Can I play other audio into a system?

Yes. Each transmitter is also supplied with a TT-AI aux-input lead to enable the connection of a device with a headphone socket e.g. smartphone, iPad or laptop. This can be useful if you want to feed a pre-recorded commentary or background music to enhance your presentation.

Do I need to order batteries separately?

No. Each transmitter and receiver is supplied with a battery. If a charger is purchased, then rechargeable batteries are supplied. If the TT-SC2, TT-SC15, TT-SC30 or TT-SC42 transport cases are purchased, then alkaline batteries are supplied.

I can’t see the combination of parts I want, can a custom system be configured to suit my requirements?

Yes. We can prepare a system with whatever combination of parts you require.

Can the Tourtalk system be used in an environment where hearing protection is required?

Yes. We stock a wide range of accessories to suit any environment.

The TT-HP, TT-HQP headphones and TT-HQH headset can be used over ear plugs.

The TT-SEP / TT-EP / TT-DEP25 earphones can be used under ear defenders.

The TT-NRH headphones and TT-NPH headset have integrated noise-reduction ear defenders.

We can also supply headphones/headsets for use with head protection.

Do I need a licence for the system?

The Tourtalk TT 40 system operates between 863-865MHz and can be used licence-free anywhere within Europe.



The Tourtalk TT 100 system operates on 2.4 GHz and can be used licence-free internationally.

The Tourtalk TT 200 system operates between 823-832MHz & 863-865MHz. The channels within 823-832MHz may require a licence depending on the country. The channels within 863-865MHz can be used licence-free anywhere within Europe.

It is the responsibility of the system operator to check with their relevant local authority, if the system can be used legally in their region.

Is there a minimum order on spare parts?

No.

I don’t know what system would best suit my application. Can I speak to a sales adviser?

We would be pleased to discuss your requirements with you and prepare a no obligation quotation.

Can I trial a system before I buy?

Yes. Please contact us via the contact form and we will send you a request form. Alternatively, you could rent a system.

Are trade prices available for re-sellers?

Yes. Please contact us for verification details.

What is the guarantee on the system?

12 Months for the transmitters, receivers and chargers. This can be extended to 36 months when registered via the guarantee page.

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