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Tourtalk FAQ

What is a Tourtalk system?

A Tourtalk system is a portable short range radio system used to transmit an audio message from a presenter to listeners. The presenter simply speaks into a wireless microphone transmitter and the listeners use wireless lightweight receivers to hear the message.

When are Tourtalk systems used?

Tourtalk systems are used when it is difficult to hear a presenter due to noisy surroundings or over distance. It helps keep the audience informed and reduces strain on the presenter’s voice.

Typical examples of use are-

Guided tours in either noisy, or noise sensitive environments e.g. art galleries, museums, near wildlife.
Language interpretation for tours with foreign guests or for international meetings.
Audio description to assist partially sighted or blind people during performing arts or at sporting events.
Hearing support for people who are hard of hearing.
Command training for horse riding and other sports.
Silent conferences for presentations in exhibition spaces.
....and many more applications.

What are the main differences between the Tourtalk TT 40 and Tourtalk TT 100 systems?

The original Tourtalk TT 40 system has forty channels. The system enables one presenter to communicate to an audience with a transmission range of up to 120m.

The Tourtalk TT 100 system has one-hundred channels. The system enables up to two presenters to communicate to an audience with a transmission range of up to 30m. The TT 100 system also has additional features such as wireless channel sync between a transmitter and receivers.

There is no limit to the number of receivers used with a Tourtalk system. Please note. The TT 40 and TT 100 systems are not interchangeable.

How easy are Tourtalk systems to use?

The system can be used without any prior experience of the equipment and each system is supplied with a user guide. The system can be set-up within minutes of arriving at a venue.

How many systems can be used together?

The Tourtalk TT 40 system will support up to 12 channels operating simultaneously within the same environment.

The Tourtalk TT 100 system will support up to 20 channels operating simultaneously within the same environment.

The number of channels that can be operated simultaneously will depend on local conditions.

What microphone would best suit my application?

This depends on where and how you intend to use the system. Each portable transmitter is supplied with a TT-LM lapel microphone as standard, which is ideal for hands-free use in quiet environments. In noisy environments, a TT-HM microphone should be used. Each portable transmitter has an integrated microphone so it can be easily passed between presenters for interviews, or question and answer sessions.

Each transmitter is also supplied with a TT-AI aux-input lead to enable the connection of a device with a headphone socket e.g. smartphone, iPod or laptop. This can be useful if you want to feed a pre-recorded commentary or background music to enhance your presentation.

Do I need to order batteries separately?

No. Each transmitter and receiver is supplied with a battery. If a charger is purchased, then rechargeable batteries are supplied. If the TT-SC2, TT-SC15, TT-SC30 or TT-SC42 transport cases are purchased, then alkaline batteries are supplied.

I can’t see the combination of parts I want, can a custom system be configured to suit my requirements?

Yes. We can prepare a system with whatever combination of parts you require.

Can the Tourtalk system be used in an environment where hearing protection is required?

Yes. The TT-HP headphones can be used over ear plugs and the TT-SEP / TT-EP/ TT-DEP25 earphones can be used under ear defenders. Neckband headphones for use with headwear, and ear defenders with integrated loudspeakers are also available.

Do I need a licence for the system?

The Tourtalk TT 40 system operates between 863-865MHz and can be used licence-free anywhere within Europe.

The Tourtalk TT 100 system operates on 2.4 GHz and can be used licence-free anywhere within Europe and most other countries.

It is the responsibility of the system operator to check with their relevant local authority, if the system can be used legally in their region.

Is there a minimum order on spare parts?

No.

I don’t know what system would best suit my application. Can I speak to a sales adviser?

We would be pleased to discuss your requirements with you and prepare a no obligation quotation.

Can I trial a system before I buy?

Yes. Please contact us via the contact form and we will send you a request form. Alternatively, you could rent a system.

Are trade prices available for re-sellers?

Yes. Please contact us for verification details.

What is the guarantee on the system?

12 Months for the transmitters, receivers and chargers. This can be extended to 36 months when registered via the guarantee page.